Property Management Cover

We aim to have cover for Property Management 6 days per week during office hours (Mon - Fri 0900-1715, Saturdays 0900-1400) 

For Block Management Emergencies outside of office hours, please call 0330 022 9272

Examples of Block Management Emergencies;

- Leaks  - from the roof or from neighbouring flats (NB action to address a roof leak may require daylight and safe weather conditions)

Where possible if a leak is occurring from a flat above, please make efforts to make contact with the resident. If the flat is unoccupied/ unresponsive we may need to turn off the water supply

- Communal door access not working, communal gates not working

- Loss of communal electricity, loss of communal heating (where a communal boiler supplying more than one property is in place - limited sites)

- Making safe of dangerous situations - NB criminal incidents should be reported to the Police

- Fire

- Flood

Examples of Block Management Non Emergencies;

- Noise complaints

- Loss of keys to a property

- Power cuts affecting the local area, water supply issues affecting more than just the individual site

- Heating/ Hot Water issues within the flat 

Please note that our office will be closed on Bank Holiday Monday (6th and 27th May)

For Lettings Properties Emergencies, please call Carl Philpotts of 24/7 Maintenance on 07787 108546

Lettings cover is provided as per the opening hours above on 01684 575100 option 2, lettings@philiplaneyjolly.co.uk